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More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
Discover a modern and charming refuge in the heart of Tulum, surrounded by a beautiful forest. This 148 m² accommodation is designed to provide you with a unique and comfortable experience for up to 6 people.
The property has 2 elegantly equipped bedrooms, including 2 king size beds and a sofa bed, perfect for families, couples, or groups of friends. Each space has been carefully designed to ensure maximum comfort and rest.
Enjoy 3 bathrooms, 2 with shower and 1 half bathroom, which facilitates coexistence and reduces waiting times. The American kitchen is fully equipped with state-of-the-art appliances: refrigerator, freezer, coffee maker, microwave, toaster and kettle, in addition to all the necessary utensils to prepare delicious meals.
The environment is air-conditioned with air conditioning and ceiling fan to keep you cool on hot days. It has high-speed WiFi, 3 televisions with channels in Spanish and English, and amenities such as safe, iron, and water kettle.
Outdoor spaces are a true delight: garden, garden furniture, barbecue, balcony, and terrace will allow you to enjoy the natural environment. Additionally, it features a private gym and a standard pool to complement your stay.
The outdoor public parking offers 1 parking space. Pet lovers can rejoice, as 1 pet is allowed. The property is ideal for young groups and couples looking for a unique experience in Tulum.
Additional features include private entry, outdoor dining area, picnic area with barbecue, wine glasses, extra pillows and blankets, and a closet to store your belongings.
Tulum
Tulum is not just a destination, it is a feeling. Nestled between the emerald embrace of the Caribbean Sea and the lush jungles of Yucatán, Tulum weaves the magic of ancient ruins, bohemian charm, and barefoot luxury. Here, time slows down to the rhythm of ocean waves, candlelit dinners shine under swaying palm trees, and every moment feels like it was made for love.
Wake up with the aroma of salt and sun, wander hand in hand through the sacred Mayan ruins perched above turquoise waters, or immerse yourselves together in the crystalline depths of secret cenotes hidden in the jungle. As the sun melts into the horizon, Tulum transforms into a refuge for lovers: intimate beachside restaurants flicker with firelight, music glides softly through the air, and stars stretch infinitely above.
Whether you are savoring local cuisine under a moonlit sky, enjoying a couples massage by the sea, or simply getting lost in each other's gaze with sand between your toes, Tulum invites you to fall in love, with nature, with the moment, and with each other again.
Casa Cielo Kaah 4 is an impressive destination in Tulum that offers a perfect refuge for families, couples, and groups of friends seeking a unique experience in an environment surrounded by nature.
This cozy property has 3 spacious bedrooms, each equipped with a king-size bed, ideal for a maximum of 6 guests. The 3 bathrooms include a versatile layout: one with a shower, another with a bathtub, and a third bathroom with a toilet, ensuring comfort and privacy for all visitors.
The American kitchen is fully equipped with state-of-the-art appliances, including refrigerator, freezer, coffee maker, microwave, toaster, and kettle. Cooking enthusiasts will enjoy preparing delicious meals with all the necessary utensils.
Among its features are air conditioning throughout the property, high-speed WiFi, ceiling fan, coffee maker, smoke and carbon monoxide detectors, safe, iron, and alarm. The property also allows pets, with a limit of 1 animal.
The outdoor spaces are truly exceptional, with garden, garden furniture, barbecue, terrace and balcony. The plot is fenced, offering privacy and security. Guests can enjoy outdoor dining areas and a perfect barbecue area for social gatherings.
The private outdoor parking provides additional convenience, and the private pool is ideal for refreshing moments of relaxation. With 250 square meters of surface area, this house offers spaciousness and comfort in a natural and charming environment.
Discover a modern and charming refuge in the heart of Tulum, surrounded by a beautiful forest. This 148 m² accommodation is designed to provide you with a unique and comfortable experience for up to 6 people.
The property has 2 elegantly equipped bedrooms, including 2 king size beds and a sofa bed, perfect for families, couples, or groups of friends. Each space has been carefully designed to ensure maximum comfort and rest.
Enjoy 3 bathrooms, 2 with shower and 1 half bathroom, which facilitates coexistence and reduces waiting times. The American kitchen is fully equipped with state-of-the-art appliances: refrigerator, freezer, coffee maker, microwave, toaster and kettle, in addition to all the necessary utensils to prepare delicious meals.
The environment is air-conditioned with air conditioning and ceiling fan to keep you cool on hot days. It has high-speed WiFi, 3 televisions with channels in Spanish and English, and amenities such as safe, iron, and water kettle.
Outdoor spaces are a true delight: garden, garden furniture, barbecue, balcony, and terrace will allow you to enjoy the natural environment. Additionally, it features a private gym and a standard pool to complement your stay.
The outdoor public parking offers 1 parking space. Pet lovers can rejoice, as 1 pet is allowed. The property is ideal for young groups and couples looking for a unique experience in Tulum.
Additional features include private entry, outdoor dining area, picnic area with barbecue, wine glasses, extra pillows and blankets, and a closet to store your belongings.
Tulum
Tulum is not just a destination, it is a feeling. Nestled between the emerald embrace of the Caribbean Sea and the lush jungles of Yucatán, Tulum weaves the magic of ancient ruins, bohemian charm, and barefoot luxury. Here, time slows down to the rhythm of ocean waves, candlelit dinners shine under swaying palm trees, and every moment feels like it was made for love.
Wake up with the aroma of salt and sun, wander hand in hand through the sacred Mayan ruins perched above turquoise waters, or immerse yourselves together in the crystalline depths of secret cenotes hidden in the jungle. As the sun melts into the horizon, Tulum transforms into a refuge for lovers: intimate beachside restaurants flicker with firelight, music glides softly through the air, and stars stretch infinitely above.
Whether you are savoring local cuisine under a moonlit sky, enjoying a couples massage by the sea, or simply getting lost in each other's gaze with sand between your toes, Tulum invites you to fall in love, with nature, with the moment, and with each other again.